Return Policy

We will happily accept returns if you are unsatisfied with the product due to either a manufacturing defect or an error in spelling. We will replace this item free of charge or accept the return for a full refund.  We cannot accept returns for customized products or for orders placed in error.  Please review the details of your order in your shopping cart, including any spelling of customized text, before finalizing your order.

If we have made an error in the spelling of your custom text, please contact us and we will send a corrected replacement immediately.

Before returning any items, please call us at (303) 794-3630 or email contact@crittergiftshop.com to request a Return Authorization Number. Thanks!

Returned items should be sent to:

CritterGiftShop.com
6577 S. Clarkson St.
Centennial, CO 80121